Shop Professional Equipment KLIMALUX Electrolux 

Retail staff can only sell high value products successfully when they know them and when they really understand why these products carry a premium price. E-learning allows them to study at their pace, and review concepts as many times as needed. Compliance and performance will be accurately measured and areas which need more attention will be brought to light.

Operating in a sector with high employee turnover, this tool will allow our trade partners to train their new staff before they start on the shop floor. The E-Excellence Center will promote learning and offers Electrolux certification in product knowledge and sales skills at no additional cost.

Another important benefit is that e-learning enable retailers to maximize their revenue potential during important peak sales periods. Additional staff are often hired to accommodate the rise in traffic, but are no match to customers who have already done their research online.

The E-Excellence Center will not only focus on Electrolux branded products, but also offers comprehensive Category-level modules which are pertinent to all brands. Sales Excellence Tests which focus on shop floor selling skills present users with commonly asked consumer queries. Electrolux will measure the participants’ results through tests and quizzes at the end of each module.

The web-based training is quick and convenient as users can choose the time and place that suits them. Once they have completed a module successfully, participants can print out a certificate. Shop floor staff can build up a portfolio of these certificates and take them with them to their next role.